Social Security rolls out new Online services

NEW YORK — The Social Security Administration introduced the expansion of online services for residents of New York, available through its my Social Security portal at Nancy A. Berryhill, acting commissioner of Social Security, announced that residents of New York can use the portal for many replacement Social Security number (SSN) card requests. This will allow people to replace their SSN card from their home or office, without the need to travel to a Social Security office, according to a news release.

“I’m pleased to offer the residents of New York the added convenience of replacing a Social Security card through the my Social Security portal,” Berryhill said. “We will continue to work on innovative initiatives to provide people with safe, secure and convenient options for doing business with us online or in person,” the news release stated.

The agency is conducting a gradual rollout of this service. New York is one of the states, plus the District of Columbia, where this option is available. Throughout this year, the agency will continue to expand the service option to other states. This service will mean shorter wait times for the public in the more than 1,200 Social Security offices across the country and allows staff more time to work with customers who have extensive service needs, the news release stated.

The U.S. citizens age 18 or older and who are residents of New York can request a replacement SSN card online by creating a my Social Security account. In addition, they must have a U.S. domestic mailing address, not require a change to their record (such as a name change), and have a valid driver license, or state identification card in some participating states, the news release stated.

MySocial Security is a secure online hub for doing business with Social Security, and nearly 36 million people have created an account. In addition to New York residents replacing their SSN card through the portal, current Social Security beneficiaries can manage their account-change an address, adjust direct deposit, obtain a benefit verification letter, or request a replacement SSA-1099. Medicare beneficiaries can request a replacement Medicare card without waiting for a replacement form in the mail. Account holders still in the workforce can verify their earnings history and obtain estimates of future benefits by looking at their Social Security Statement online, the news release stated.

For more information about this new online service,

By Josh Bovee

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